Live / Casino
These terms set out the rules that apply when you open and use an 88fi account — covering eligibility, wallet transactions, session controls and how we handle disputes. Access and participation depend on your local law and the eligible regions we serve.
When you create an account with us, you accept these terms in full. They apply to every action you take on the platform — from logging in and placing activity to making wallet deposits through Nagad or Upay and requesting withdrawals. We update these terms when our operating conditions or service scope change. The version published on this page at the time of your session is the version that applies. We ask that you read each section carefully before you start. If any part is unclear, our support channel is the right place to ask — not a third-party source. Certain features or account capabilities may not be available depending on your region or local legal requirements; we will state this where it is relevant rather than assuming universal access. Transaction records tied to Nagad and Upay payments are visible inside your account wallet section. If a record looks incorrect, the dispute process described under the support section of these terms is the route to follow. We do not alter records outside that process. Your continued use of the account after a terms update means you have accepted the revised version.
This policy applies to your 88fi account and the actions you take within it. Understanding the boundaries helps you know which route to take when something needs attention.
These terms cover how you open, use and close your account — including login credentials, session controls and the account verification steps shown in your profile section. Actions taken inside your account fall within this policy.
Deposits and withdrawals processed through Nagad or Upay are covered here. The terms set out what counts as a completed transaction, how records are kept and the steps for raising a payment query if your wallet history does not match what you expect.
Game content supplied by studios available in the lobby — including titles from Bigtime Gaming, Habanero, PG Soft and others — is covered by these terms in so far as your access and use of that content within your account is concerned.
External payment providers, mobile network operators and any linked services that operate independently of this platform are not governed by these terms. Their own policies apply. We do not accept responsibility for decisions or delays caused by a third-party service.
You have specific, actionable rights under these terms — not just passive protections. Your account dashboard shows a transaction history that includes every Nagad and Upay payment processed against your wallet. You can review that record at any time without contacting support. If a line item is incorrect, the in-account dispute form is where you start; fill in the transaction reference shown on the record and describe the discrepancy clearly. Your account details — name, contact number, preferred wallet — can be updated through the account settings section. Some changes require identity verification; the fields that need it will say so. You do not need to contact support for routine detail corrections. For questions about how a specific term applies to your situation, our support route accepts written queries and will respond based on the published policy, not an ad hoc interpretation. Requesting a full copy of your account activity is also possible through the support channel described below.
Your wallet history inside the account shows every deposit and withdrawal linked to Nagad or Upay. Open the transaction tab, filter by date and check the status column for each entry.
Account settings let you update contact and wallet information directly. Fields that require verification before the change takes effect will indicate this; follow the on-screen steps shown there.
Use the in-account dispute form to flag a payment discrepancy. Include the transaction reference number visible in your wallet history so our team can locate the record without delay.
Written queries about how a term applies to your account are handled through our support channel. We respond based on the version of these terms current at the time your query is received.
If something in these terms needs clarification or you want to raise a policy-related concern, use the routes below. We only list channels that are visibly published on the site; we do not commit to response times we cannot verify.
The live chat widget is available from the account area. Use it for urgent policy questions or to start a dispute about a Nagad or Upay transaction that needs prompt attention.
Written queries about these terms — including requests for account records or clarification on session controls — can be submitted through the support inbox linked in the account help section.
The help centre inside your account covers common policy questions with step-by-step paths. Check there first before raising a formal query; many wallet and access questions are answered in the published articles.
We handle your account data and policy commitments through documented internal processes — not informal arrangements. Here is how the key areas work.
Account data — including wallet addresses linked to Nagad or Upay — is held only for as long as it is needed to operate your account and meet the record-keeping obligations described in these terms. We do not share it with unrelated third parties.
We use session cookies to keep you logged in and to remember your account preferences. You can manage cookie behaviour through your browser settings. Disabling cookies may affect how some account features load on your device.
Your account is protected by the login credentials you set. We recommend a unique password not used on other services. If you suspect unauthorised access, use the account security section to change your credentials and then contact support immediately.
To request a correction to your account record or to ask about account closure, contact us through the support inbox. We will follow the process set out in these terms and confirm the outcome in writing through the same channel.
These are the questions we see most often about how the terms apply to accounts in Bangladesh. Each answer reflects the current published policy.
Access and eligibility depend on your local law and the eligible regions we serve. If the platform is accessible in your location, these terms apply in full from the moment you create an account. We recommend checking local regulations before you proceed.
We publish updated terms on this page and note the change date. Continuing to use your account after an update means you accept the revised terms. If you disagree with a change, the correct step is to contact support and discuss your options before the new version takes effect.
Open the transaction history in your account wallet, locate the entry in question and note the reference number shown there. Then submit a query through the in-account dispute form with that reference. We review records against our internal logs and respond through the support channel.
Yes. Submit a written request through the support inbox linked in your account help section. We will pull together the account activity record and any other relevant data we hold, then send it to you through the same channel.
These terms cover your access to and use of game content available in the lobby. The studios supply game content only; they are not party to the terms between you and us. Any issue with how a title runs within your session is handled through our support route, not the studio directly.
Session controls let you set limits on how your account is used during a session. The options available are shown in your account settings. These terms confirm that the controls you set are applied by the platform and can be reviewed or adjusted through the same settings section at any time.