Your 88fi account wallet connects directly to Nagad and Upay, so deposits and withdrawals follow the same mobile flow you already use. Every transaction your account processes is recorded in your history tab — open it anytime to match wallet references against your balance.
Funding your account starts from the cashier section, which sits inside your signed-in account area. We support Nagad and Upay as verified deposit routes for Bangladesh. Once you select a method, the screen shows the exact wallet number and reference to use — follow those fields precisely so the transaction matches your account record. Do not close the confirmation screen before copying the reference.
Open the cashier
Log in and select the deposit option from your account menu. The cashier page lists available deposit routes for your region.
Choose Nagad or Upay
Pick the wallet you want to use. The screen shows the receiving wallet number and a unique payment reference — copy both before leaving the page.
Complete the wallet transfer
Open your Nagad or Upay app, send the amount to the number shown, and include the reference in the transfer note field.
Confirm in your account
Return to your account and check the transaction history. The deposit appears with a status label once the wallet transfer is matched.
MOVING FUNDS OUT
Request a Payout From Your Account Balance
Withdrawals from your 88fi account are requested through the same cashier section you use for deposits. We route payouts through Nagad and Upay — the wallet number you enter must match the one registered on your account. Before submitting a withdrawal, check that your account verification is complete; incomplete account details can hold a payout until the required fields are filled in. Enter the withdrawal amount, confirm the destination wallet, and submit the request.
Open withdrawal in cashier
From your signed-in account, go to the cashier and select the withdrawal tab. The available payout methods are listed there.
Select your wallet
Choose Nagad or Upay and enter the wallet number. It must match the number linked to your account — mismatches delay the request.
Enter the amount and submit
Type the amount you want to withdraw, review the details on the confirmation screen, then submit. The request moves to pending status immediately.
Track status in history
Open your transaction history to monitor the payout status. It updates from pending to completed once the wallet receives the transfer.
ACCOUNT VERIFICATION
Complete Your Account Details Before Transacting
Your account area shows a verification section that lists the fields we need completed before a payout can be processed. The exact documents or details required are shown inside that section — we only ask for what is displayed there, and the list is specific to your account status. Do not send documents through any channel other than the one the account screen indicates. If a field is marked incomplete, fill it in and save before submitting a withdrawal.
Check your verification status
Log in and open the account verification section. Fields that need attention are marked — complete each one in the order shown on screen.
Follow the on-screen instructions
Each required field has its own instruction. Follow exactly what the account area displays; do not substitute alternative documents unless the screen allows it.
Save and confirm each step
After filling in a field, save the entry before moving to the next. The section updates its status indicator once each item is accepted.
Contact support if a field is unclear
If any field label or instruction is ambiguous, reach support through the contact route shown in your account. Reference the exact field name for a precise answer.
WALLET OPTIONS
Payment Methods Available on 88fi
We have confirmed Nagad and Upay as active deposit and withdrawal routes on 88fi for eligible accounts in Bangladesh. These are the wallet methods you will find listed in your cashier section. Availability depends on your account region and local eligibility — open your cashier to see exactly which options are active for your account.
Nagad
Verified deposit and withdrawal route. Use the wallet number and reference shown in your cashier — do not send to any number outside the account screen.
Upay
Verified for both deposits and payouts. Enter the exact amount shown and include the reference code in your Upay transfer to avoid matching delays.
Bank Transfer
Bank route availability is shown in your cashier when active for your account. Follow the account number and reference fields exactly as displayed.
TRANSACTION MATCHING
Match Your Wallet Transfer to Your Account Record
Every deposit and withdrawal processed through your 88fi account generates a record in your transaction history. That record carries a reference code, a status label and a timestamp. Your Nagad or Upay wallet also records the same transfer on its side. Matching these two records is the clearest way to confirm a transaction completed correctly — and the most useful evidence if you need to contact support about a delayed or unrecognised entry.
Reference code
Each transaction in your account history carries a unique reference code. This same code should appear in your Nagad or Upay transfer record — use it when contacting support about any specific transaction.
Status labels
Account history entries show one of three status labels: pending, completed or failed. A pending entry means the transfer is still being matched; do not resubmit until status changes or support advises.
Account history tab
Open the transaction history section in your account to see all deposit and withdrawal entries sorted by date. Filter by type if you need to locate a specific wallet transfer quickly.
Evidence to keep
Save a screenshot of the wallet transfer confirmation and the matching account history entry. These two records together are what support needs to investigate a disputed or delayed transaction.
ACCOUNT SAFEGUARDS
How Your Account and Transactions Are Protected
We apply account-level controls across every transaction your wallet initiates on 88fi. The steps below cover the four areas that matter most — from verifying you are on the correct domain before you log in, to the support route you use if something needs review. None of these replace your own account discipline, but they are the framework we maintain on our side to keep each wallet transaction traceable and your account details separate from any third party.
Domain check
Always confirm the address bar shows 88fi before entering your account credentials or initiating any wallet transfer. Bookmark the correct address rather than relying on search results each time.
Identity on the account
Your account is registered to one identity. Nagad and Upay transfers must originate from a wallet registered in your own name — transfers from third-party wallets are flagged and can delay or block a payout request.
Wallet ownership check
During account verification, we confirm that the wallet number on your account matches the one you use for transfers. Keep your registered wallet number current in the account settings section to avoid mismatches.
Support contact route
If you spot a transaction you do not recognise, use the support contact shown inside your signed-in account — not a number or link found outside the platform. Report the reference code and the timestamp for the fastest resolution.
BANKING QUESTIONS
Common Questions About 88fi Banking
These are the questions we hear most often from account holders about deposits, withdrawals and transaction records on 88fi. Each answer covers a specific part of the banking process — if your situation is not addressed here, the support route inside your signed-in account is the right next step.
Which wallets can I use to deposit into my 88fi account?
Nagad and Upay are the verified deposit routes on 88fi for eligible accounts in Bangladesh. Open your cashier section after logging in to see which wallet options are currently active for your specific account.
Why is my deposit showing as pending in my account history?
A pending status means your wallet transfer is still being matched to the account reference. Check that you included the correct reference code in your Nagad or Upay transfer. If it stays pending, contact support with both the wallet receipt and the account reference.
What is the minimum amount I can withdraw from my account?
Withdrawal minimums are shown in the cashier section of your account at the time you make a request. We do not publish a fixed figure here because it can vary by account status — check the cashier screen for the exact limit that applies to you.
How do I confirm that my payout has reached my Nagad wallet?
Check both your account transaction history and your Nagad app. The account history entry will update from pending to completed once the transfer clears. If the Nagad side shows a credit but the account still shows pending, contact support with the reference code.
My account verification is incomplete — can I still make a deposit?
Deposits can proceed on many accounts before full verification is complete. However, withdrawal requests are typically held until the verification fields in your account area are filled in and accepted. Complete them as early as possible to avoid delays.
What should I do if a transaction appears in my account that I did not initiate?
Do not log out immediately — note the transaction reference and timestamp first. Then use the support contact route inside your signed-in account to report it. Provide the reference code so the team can trace and review the entry without delay.