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88fi keeps your personal data and account records under a clear, documented policy — so you know exactly what we collect, why we hold it, and how you can act on it. Access to this platform depends on your local law and eligible regions.
When you open an account with us, we collect information needed to operate your account — your registration details, session activity, and records of transactions made through local payment methods such as Nagad and Upay. We use this information to process your account requests, maintain accurate wallet records, and respond to support queries you raise. We do not sell your personal data to third parties for marketing purposes. Where we share data with payment processors or technical partners, we do so only to the extent required to complete a transaction or maintain your account. We retain your account data for as long as your account remains active and for the period required under applicable rules. You may request a copy of the data we hold about you, or ask us to correct inaccurate details, by contacting support through the route published on this site. Availability of this service depends on your local law and eligible regions. We review this policy periodically and will update it when our practices change — the current version is always the one shown on this page.
Transaction records linked to your Nagad wallet are stored as part of your account history and are accessible through your account statement.
Upay payment activity is logged against your account in the same way — you can view individual transaction entries in your wallet record.
The details you enter at registration — name, contact information and preferred payment method — are held securely and used only for account management.
We log session activity to detect unusual access patterns and keep your account secure. This data is not shared with advertisers.
Not every digital interaction with 88fi falls under identical rules. The scope below sets out what this privacy policy covers directly, and where separate terms or third-party policies take over. Knowing the boundary helps you direct data questions to the right place without delay.
Login activity, session duration and device identifiers collected when you access your account are fully within this policy. We hold these records and you can request to review them.
Payment data processed through Nagad, Upay or other configured wallet routes is covered here to the point it enters our system. The payment provider's own policy governs their side of that transfer.
Content you view — game lobbies, account pages, published terms — is tracked only at an aggregate level for site performance. No individual browsing record is sold or profiled for advertising.
Links to external payment portals, game studios or verification services take you outside our policy boundary. We recommend reviewing the privacy terms of any third-party service you connect to.
Your account data belongs to you, and this policy gives you concrete steps to act on that. You can ask us to show you the personal information we hold, including transaction records linked to your Nagad or Upay wallet activity. If any of that information is wrong — a misspelled name, an outdated contact number — you can ask us to correct it. Where you believe data is being held without a valid reason, you can raise a formal question through our support route, and we will respond with the basis for retention. Deleting your account is handled through the account closure process; once that completes, we keep only the records required under applicable rules and remove the rest. We do not make these steps complicated. Each one starts with a support message or an action in your account settings, and we handle it from there. Eligibility for any of these actions may depend on your local law and the region from which you access the platform.
Send a data access request through our support channel. We will compile the account and transaction data we hold and share it with you in a readable format.
Go to your account settings to update contact information directly, or contact support if a field cannot be edited from within the account area.
If you want to understand why a particular piece of data is retained, message support with your account reference and the specific record in question.
Account closure removes your active profile and personal data beyond the minimum retention period. Start this through the account settings page or by contacting support directly.
If you have a question about this policy, a data access request, or want to correct something on your account, use the published contact routes below. We do not respond to data queries through social media — keep all account-related questions to the channels listed here so we can verify your identity before acting on any request.
Open the chat window from any page on the site. Give your account reference at the start so the support team can locate your record without asking again.
Send data access requests or correction queries to the email address published in the contact section of the site. Include your registered contact detail so we can match the request to your account.
Some corrections — contact number, preferred payment method, notification preferences — can be handled directly inside your account settings without contacting support.
We structure data handling around what your account actually needs — no wider collection, no indefinite retention. Cookies on this site are used to keep your session active and remember your account state between visits; they do not track you across unrelated sites. Payment records for wallet methods like Nagad and Upay are stored separately from browsing data. If you want to know what cookies are active or remove them, your browser settings give you that control at any time. Policy changes are published on this page with the updated version visible immediately — we do not notify by separate announcement, so checking this page is the reliable route.
We collect only what is needed to operate your account and process your transactions. No additional profiling data is gathered beyond what your account activity generates.
Session cookies keep you logged in and remember your account state. You can clear or block them in your browser settings; doing so will require you to log in again on your next visit.
Active account data is held while your account is open. After closure, we keep the minimum records required under applicable rules and delete the rest on a rolling schedule.
When this policy changes, the updated version replaces this page immediately. The date shown at the top of the document tells you when the current version took effect.
These are the questions we receive most often about how personal data is managed on this platform. If your question is not listed here, reach us through the support channels shown on this page.
We collect the registration details you submit — name, contact information and preferred payment method — along with session and transaction data generated when you use the account. We do not collect data beyond what your account activity requires.
Yes. Your account statement shows individual transaction entries for each Nagad and Upay activity logged against your account. If a record appears incorrect, contact support with your account reference and the date of the transaction.
Send a data access request through live chat or the published email address. Include your registered contact detail so we can match the request to your account. We will compile and share the relevant records in a readable format.
We share data with payment processors and technical partners only to the extent needed to complete a transaction or maintain your account. We do not sell your personal data to advertisers or unrelated third parties under any circumstances.
Once your account is closed, we remove your active profile and most personal data. We retain only the minimum records required under applicable rules, then delete those on a rolling schedule. The exact retention period depends on local law and your eligible region.
Clearing cookies removes your active session, so you will need to log in again on your next visit. Site functionality is not otherwise affected. You can manage cookie preferences at any time through your browser settings without contacting support.